One fake review shouldn't undo years of good work.
Reputation Shield watches your Google Business Profile around the clock and reports fake, spam and policy-breaking reviews within minutes — so they come down before they cost you calls.
- ~75%
- of reported 1-stars removed
- ~30 min
- typical time to report
- ~4 days
- average to removal
Your Business Profile
New account · 0 other reviews
"Never been here but heard they're terrible. Avoid."
New 1-star review
Posted just now
Flagged by Shield
Screened against Google's review policies
Reported to Google
Typically within ~30 minutes
Removed
Current average: ~4 days
Why it matters
Rankings get you looked at. Reviews decide who gets the call.
Showing up in the top three on Google Maps is only half the job. The very next thing a searcher does is scan your stars — and a fresh 1-star from someone who's never been through your door can quietly send them to the next listing.
Most agencies stop at visibility. Reputation Shield covers the step right after it.
The response gap
Without monitoring
Most owners find a bad review days later — usually because a customer mentions it.
With Reputation Shield
Policy-violating reviews are reported while they're minutes old — not after they've done the damage.
Six months of results
Speed is the whole game.
A review that's reported while it's minutes old has a far better shot than one that's been sitting there for a week. That's why the system is built around how fast it moves.
Removal rate
~0%
of all 1-star reviews reported over the last six months were removed by Google.
Time to report
~0 min
is the typical window between a new low-star review appearing and it being reported.
Average removal
~0 days
is the current average from the report being filed to the review coming down.
Figures reflect six months of historical results on the review-protection platform we use. Google decides whether any review is removed; results vary and past performance doesn't guarantee future outcomes.
What gets reported
The reviews that were never fair to begin with.
Every new 1- and 2-star review is screened. These are the kinds that Google's own content policies say don't belong on your profile.
No real experience
Reviews from people who were never customers or never visited.
Spam & bot accounts
Throwaway profiles, copy-paste text and automated postings.
Competitor attacks
Reviews planted by a rival business to drag your rating down.
Harassment & hate
Abusive, threatening, profane or discriminatory content.
Off-topic rants
Posts about politics, news or another business entirely.
Conflicts of interest
Reviews from former employees or people with a stake in the outcome.
Wrong business
Reviews clearly meant for a different company or location.
Coordinated pile-ons
Sudden waves of 1-stars driven by a social post or online feud.
Honest criticism from a real customer is different. Google generally keeps those up — and a calm, professional reply often does more for your reputation than the review ever did against it. We'll tell you which is which.
How it works
Set it up once. It never clocks out.
A repeatable system built on speed, persistence and tracking — not a one-time dispute you have to chase.
Step 1
Connect — no password needed
We start with your public Google Business Profile. No login handover, no changes to your account.
Step 2
Every low-star review gets screened
Our system watches your profile around the clock. Each new 1- or 2-star review is pulled in and checked the moment it lands.
Step 3
Reported in about 30 minutes
Reviews are reported through Google's own policy channels, typically within half an hour of detection — while they're still fresh.
Step 4
Escalated and tracked to the end
We don't file once and walk away. Reports are escalated through repeat workflows and tracked until Google makes a call.
Better together
Get found on the map. Keep what they find clean.
Local Map Ranking moves you into the top three for the searches that pay. Reputation Shield protects the rating people see once you're there. Run them together and every gain in visibility turns into more calls.
Explore Local Map RankingVisibility
Top-3 map placement
Trust
Clean, credible reviews
FAQ
Straight answers
No — and anyone who promises that isn't being straight with you. Google makes the final decision. Reviews that break Google's policies (fake, spam, off-topic, abusive, conflicts of interest and so on) have a strong chance of coming down. A fair review from a genuine customer will usually stay up, and the best move there is a thoughtful public reply — which we can help with.
Over the last six months of results on the platform we use, roughly 75% of the 1-star reviews reported were removed by Google. That's a historical average, not a guarantee for any single review or business.
Most new 1- and 2-star reviews are reported within about 30 minutes of being detected. Speed matters — the sooner a review is reported, the fewer potential customers see it.
The current average from report to removal is about 4 days. Some come down faster; some take longer while Google reviews the report.
No. You don't need to hand over a login to get started.
Yes — they're designed to go together. Map Ranking puts you in front of more nearby searchers; Reputation Shield makes sure what they see when they click earns the call. Ask us about bundling the two.
The next fake review is already on its way.
Have Reputation Shield watching when it lands. No login handover required to get started.